Following OpenAI's partnership with the Department of War, ChatGPT experienced a massive 295% DoD spike in US app uninstalls on Feb 28, 2026, with 1-star reviews jumping 775%.
In contrast, Claude saw US downloads surge 37-51% DoD after declining a similar deal, outperforming ChatGPT in US downloads on March 2 for the first time.
ChatGPT's downloads fell 13% DoD on Feb 28, while Claude's DAUs grew 12% and IAP revenue rose 28-25%.
ChatGPT's website visits dropped 16% DoD, while Claude's ticked up.
Despite ChatGPT's larger audience, Claude's momentum suggests a shift in user preference.
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