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How to reactivate bank customers at 5x lower cost

By Ligita Kneitaite·Nov 21, 2025·5 min read

Banks face high customer acquisition costs and high dormancy rates, yet often overlook dormant high-value customers.
Reactivating these customers is more cost-effective than acquiring new ones.
Traditional demographic segmentation is inefficient; behavioral segmentation based on transaction patterns and engagement history yields better results.
AppsFlyer's platform uses first-party data with explicit consent to create real-time, compliant audiences that sync automatically across advertising platforms.
This reduces manual work, improves targeting accuracy, and increases conversion rates while lowering costs.
Key use cases include reactivating dormant customers, reviving loyalty programs, cross-selling, and suppressing existing users from acquisition campaigns.

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